Privacy Policy

Privacy Policy and Cookies

The purpose of this privacy policy is to explain how and for what purposes we use your personal data, as well as the purposes for which cookies are used. Please read this information carefully.

  1. Which Legal Entity Will Use Your Personal Data?

The controller of your personal data is KBH AKORD Sp. z o.o., operating under the name KBH AKORD Sp. z o.o., located at ul. Sikorki 21, 31-589 Kraków, NIP: 6760012851, KRS: 0000938652 with a share capital of PLN 5,000,000.00, registered in the business register – the National Court Register by the District Court for Kraków-Śródmieście in Kraków, XI Commercial Division of the National Court Register (hereinafter referred to as “the Controller”).

Address for Correspondence with the Controller:

KBH AKORD Sp. z o.o.
ul. Sikorki 21, 31-589 Kraków
pv@kbhakord.pl

  1. How Will We Use Your Personal Data?

The Controller will use your personal data for the following purposes:

a) To perform and ensure the highest quality of services provided by the Controller and related services (legal basis for processing – Art. 6(1)(a) and (b) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC – hereinafter “GDPR”).

b) To perform and ensure the highest quality of the online store service, including order handling and fulfillment (legal basis for processing – Art. 6(1)(a) and (b) of the GDPR).

c) To fulfill tax and accounting obligations (legal basis for processing – Art. 6(1)(c) of the GDPR in conjunction with applicable tax and accounting regulations).

d) For communication (legal basis for processing – Art. 6(1)(a) of the GDPR).

e) For marketing and promotional activities (legal basis for processing – Art. 6(1)(a) of the GDPR).

f) For managing comments (legal basis for processing – Art. 6(1)(f) of the GDPR).

g) To ensure the functionality of the comments (legal basis for processing – Art. 6(1)(f) of the GDPR).

h) For managing the newsletter (legal basis for processing – Art. 6(1)(a) and Art. 6(1)(f) of the GDPR).

  1. What Personal Data Will We Use?

Only the personal data that may be necessary for the purposes indicated in point 2 above will be processed. In particular, the Controller will process:

· Data that you provide during registration on our website or when filling out a contact form, placing an online order, or consenting to the newsletter; in particular, data such as your first name, last name, email address, and telephone number.

  1. By What Means Will We Process Your Personal Data?

Your personal data will be processed via IT operating systems as well as on paper forms.

  1. To Whom Will We Disclose Your Personal Data?

In connection with the provision of our services, the collected personal data may be disclosed to external entities providing services necessary for the operation of our business activity, in particular to:

· State authorities or other entities authorized under the law,
· Entities providing our company with legal assistance services,
· Entities providing our company with IT services,
· Entities ensuring the technical and organizational functioning of the website, including the comment feature or the distribution of the newsletter.

Remember that you may contact the Controller at any time to request information about the entities to whom your personal data has been disclosed.

If you consent to the use of your data for direct marketing purposes (transmission of commercial information), your personal data may also be passed on to entities cooperating within the scope of the services provided by the Controller.

  1. Why Is It Necessary to Provide Your Personal Data?

Providing your data is voluntary but necessary to establish contact or to enable you to use the services provided by the Controller. Providing personal data also enables you to post comments.

  1. Newsletter

Within the website, there is an option to subscribe to the Newsletter. For this purpose, you are required to provide your email address. By providing this data, you consent to receive commercial information solely from the Controller. Via electronic communication (email), we inform you about new blog posts, offers of virtual products, training sessions, or promotions in the online store.

You can unsubscribe at any time by clicking the link contained in each message received as part of the Newsletter or by sending an email to: pv@kbhakord.pl.

  1. Comments

It is possible to add comments to posts published on the blog. To add a comment, you must provide at least a username, which will be associated with the comment, and an email address. The username may consist of an abstract name or personal data such as your first and last name. Providing these data is voluntary but necessary to add a comment. The comment system can be used by both registered users and guests.

Any comment, along with the data made public through the comment system settings, will be visible on the blog. You may delete or modify your comment at any time.

  1. What Rights Do You Have Regarding Your Personal Data?

With respect to your personal data, you have the following rights:

  1. Access – You may request free access to your personal data.
  2. Rectification – You may request the Controller to correct any inaccurate or incomplete personal data.
  3. Deletion – You may request the Controller to delete your personal data in the following circumstances:

a) The personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
b) You have withdrawn your consent on which the processing is based, and there is no other legal basis for processing;
c) You object to the processing and there are no overriding legitimate grounds for the processing, or you object to the processing for direct marketing purposes;
d) The personal data have been processed unlawfully;
e) The personal data must be deleted in order to comply with a legal obligation under EU law or the law of the Member State to which the Controller is subject;
f) The personal data were collected in connection with the provision of information society services.

  1. Restriction of Processing – You may request the Controller to restrict the processing of your personal data if:

a) You contest the accuracy of your personal data – for a period that allows the Controller to verify the accuracy of such data;
b) The processing is unlawful, and you object to the deletion of the data, requesting instead a restriction on their use;
c) The Controller no longer needs the personal data for processing purposes, but they are required by you for the establishment, exercise, or defense of claims;
d) You have objected to the processing in connection with the right to object and automated decision-making – until it is determined whether the legitimate grounds on the part of the Controller override your objection.

  1. Data Portability – You may request the Controller to transfer the data provided to us to another organization or request your personal data in a structured, commonly used, machine-readable format.
  2. Withdrawal of Consent – You may withdraw the consent given for the processing of your personal data at any time.
  3. Objection – You may object to the processing of your personal data by the Controller for direct marketing purposes or in any other situation provided by law by notifying your objections.
  1. How Can You File a Complaint?

You have the right to file a complaint with the supervisory authority, namely the President of the Personal Data Protection Office.

  1. How Long Will We Store Your Personal Data?

We will store your data for the period necessary for the purposes mentioned above, or for the period required by law.

If you have any questions, please contact the Controller at the following delivery address as disclosed in the CEIDG:

KBH AKORD Sp. z o.o.
ul. Sikorki 21, 31-589 Kraków

  1. For What Purpose Do We Use Cookies?

Our website, sklep.kbhakord.pl, uses cookies. “Cookies” are computer data stored on users’ end devices intended for website use. In particular, these are text files containing the name of the website from which they originate, the duration for which they are stored on the end device, and a unique number.

The service does not automatically collect any information except for the information contained in cookies.

Cookies are primarily used to ensure the functionality of the website. They allow us to enable the use of the services available on the website, “remember” settings chosen by the user, and personalize the user interface (for example, the chosen language or the region from which the user originates, font size, website appearance, etc.), as well as to tailor the website to your individual needs.

However, the website also uses cookies for statistical purposes.

Some cookies are created by entities whose services we use, such as:

· Google Inc. – We use Google Analytics and Google Ads for website traffic analysis. More information about these tools can be found at: https://policies.google.com/technologies/cookies
· Meta Platforms Ireland Limited (Facebook) – More information on cookie policies can be found at: https://pl-pl.facebook.com/policies/cookies/

Everyone may choose to accept cookies or disable them in their browser, in which case no information will be collected.

Please note, however, that changing your browser’s cookie settings may prevent websites from functioning properly.

  1. Profiling of Personal Data

In accordance with applicable regulations, please be advised that your personal data may be subject to profiling.

Profiling means any form of automated processing of personal data that involves using personal data to evaluate certain personal aspects of an individual, in particular to analyze or predict aspects regarding the individual’s work performance, economic situation, health, personal preferences, interests, credibility, behavior, location, or movement.

Profiling is carried out to better tailor the services provided, marketing activities, and to optimize user experiences.

Every user has the right to object to profiling at any time by contacting the data controller.